Aquamer
Where are you located?
We are located in Carleton-sur-Mer, in Baie-des-Chaleurs, Gaspésie.
Can you tell me more about your business?
Aquamer Thalasso-Spa, located at Carleton-sur-Mer in Gaspésie offers care in Thalassotherapy with accommodation. We also have a lodge, the Hotel Aquamer, ideal for visitors wanting to stayin our beautiful area!
Reservation Policy – Cures and packages
Deposit
A deposit of 50% of the total price is required when booking.
The remaining balance will be taken from your credit card within 30 days before your arrival date.
This is intended to facilitate your check-in when you arrive at our establishment.
We ask that you ensure that the information provided is accurate.
The day of your arrival:
For packages arriving on Sunday
Please come to the Aquamer Thalasso Spa reception for registration, between 4 p.m. and 6 p.m.
For Escapes (3 days/3 nights) arrival on Wednesday;
Please report to the Aquamer Thalasso Spa reception for registration at 11 a.m.
Reservation conditions and policies for treatments
We ask that you arrive 30 minutes before the scheduled time of your treatment to avoid delays.
A delay of 20 minutes or more may cause the therapist to refuse to practice the remaining minutes of the massage time slot and the total amount of the treatment will be assumed by the client.
You can cancel and/or postpone your treatments free of charge up to 24 hours before the date and time of your appointment.
No cancellation possible within 24 hours.
The amount of care will be claimed after this time or if you do not show up for your appointment.
For a treatment of less than $75, the total cost of this treatment will be deducted.
Cancellation policies
Cancellation policy
Any cancellation without charge must be made 30 days before your arrival date.
No cancellation free of charge is possible within 30 days.
For a change of date within 30 days, a fee of 25% of the amount of your stay will be charged to you in addition to the deposit.
Less than 7 days from arrival: 100% of the price of the stay will be retained by Aquamer
Cancellation policy for BOOK EARLY
Any cancellation without charge must be made 30 days before your arrival date.
Stays modified within the month will be subject to paying the fees for the current year
IMPORTANT
Please note that a week, a stay, a day or an à la carte treatment started/reserved and not completed is due in full.
What should I bring during my cure?
Marine Cure
- 2 swimsuits;
- 1 swimming cap (long hair);
- 1 pair of sandals;
- 1 beach towel;
- 1 sports tracksuit;
- 1 raincoat;
- 1 pair of hiking shoes.
Thalasso-Rando Cure
- 2 swimsuits;
- 1 swimming cap (if long hair);
- 1 pair of sandals;
- 1 beach towel;
- 1 sports tracksuit;
- 1 raincoat;
- 1 pair of hiking shoes or boots;
- 1 backpack with hiking kit (first aid kit, etc.)
Relaxing Escape
- 2 swimsuits;
- 1 swimming cap (if long hair);
- 1 pair of sandals;
- 1 beach towel;
- 1 sports tracksuit;
- 1 raincoat;
- 1 pair of hiking shoes.
What is provided during our stay?
- An Aquamer bag
- A towel for your treatment
- Bathrobe
- Washcloth for your treatment
Cancellation Policy for additional treatments added to the cure
You can cancel and/or postpone your treatments free of charge up to 24 hours before the date and time of your appointment.
No cancellation possible within 24 hours.
The amount of care will be claimed after this time or if you do not show up for your appointment.
For a treatment of less than $75, the total cost of this treatment will be deducted.
Services and tips
The 15% tip is included for the restaurant.
Tipping is at your discretion.
Treatments and packages
How much do your thalasso packages? Marine cures/Relaxing Getaways/Marine holidays?
Visit our section Thalasso Packages for find out more about our Marine Cures, Relaxation Escapes and Vacations marinesor contact us at 418-364-7055 and we will be happy to give you an evaluation.
What are your treatments and massages offered?
We invite you to visit our A la Carte Treatments section and our Massage Glossary to learn more.
Can we book treatments without accommodation?
Yes, we have several treatments offered à la carte, without accommodation. By reservation only. Contact us at 418-364-7055 to book.
Are massage, thalassotherapy or beauty therapists men or women?
Our team of therapists is made up of highly professional men and women who love their work and know it inside out.
The quality and attentiveness of their service, and their mastery of techniques adapted to the customer, will make you forget all about this question. It’s essential that you get the massage your body needs, whether it’s done by a man or a woman.
However, if you prefer a male or female massage therapist, please specify this when booking. We will do our best to accommodate this, but some treatments may not be available, depending on your choice.
Schedules and availability
What are your schedules for à la carte treatments?
Our à la carte treatments are offered Monday to Saturday included, between 8:30 a.m. and 6:30 p.m., during the regular season by reservation only. Ccontact us for more details at 418-364-7055.
Are you open all year round?
No, we are open from spring to fall, specifically from May 19 au October 19 for the 2024 season.
Can I make an appointment? / I would like to book my package?
To make a reservation, please contact us directly at 418-364-7055 .
Do you evening massages/treatments?
We are open for treatments between 8 a.m. and 6.30 p.m.
Swimming pool and restaurant
Is your pool accessible to locals?
Please contact us directly at 418-364-7055 so we can tell you about it.
Is your pool also accessible to Hotel Aquamer guests?
Yes, the pool is also open to hotel guests from 7 a.m. to 9 a.m. and from 6 p.m. to 8 p.m., every day. Access costs $10 per person and is free for guests booking packages.
When is the registration for aquafitness lessons?
For everything related to aquafitness lessons, we please contact us directly at 418-364-7055.
What kind of breakfast do you offer?
Our breakfast offered with accommodation are continental type: boiled eggs, yogurt, fruits, chocolatine or croissant, muffin.